Insigna monogram
Haute cuisine, exquisite service, incomparable experiences. Welcome to Barcelona's 50 Insigna restaurants.

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An Insigna restaurant takes the dining experience to the highest level. It is an establishment defined by an exemplary commitment to quality and excellent service. The certificate is only granted after a rigorous evaluation that analyses a host of factors related to the restaurant's business. Insigna certification is more than a quality seal—it is a trusted guide to the finest restaurants in Barcelona.

Evaluation factors

Customer service

Customer service

The restaurant caters to the customer from the first phone call to the final farewell. Restaurants are evaluated on the basis of wait times, food quality, ingredient information, and how service is provided overall.

Venue conditions

Venue conditions

Comfort, cleanliness, lighting, noise level, barrier-free architecture, etc. The design and maintenance of a restaurant are key factors in providing customers with the best possible experience.

Internal organization and staff

Internal organization and staff

The quality of a restaurant's team is key to obtaining Insigna certification: well-trained staff, the ability to speak multiple languages, in-depth knowledge of the menus, good organization, appropriate workplace environment, etc.

Food management

Food management

The restaurant is rigorously evaluated with regard to the raw materials: conservation, storage, freezing methods, cleanliness and tidiness in the kitchen, vegetarian and gluten-free menus, as well as menus for people with diabetes.

Safety

Safety

Inspectors assess safety features like fire extinguishers, emergency exits, smoke detectors, etc. as well as reviewing the refuse room, waste sorting, and the staff's familiarity with workplace safety and hazard prevention.

Communication

Communication

Customer communication channels also undergo review: the usefulness of the website, how easy it is to book a table, customer satisfaction and online reputation management, follow-up on complaints, and other factors.

The Insigna Distinction

In addition to the signed certificate, every Insigna restaurant receives an exclusive award in concrete and copper with its name engraved on one side.

How to join

The Restaurants

Insigna